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ServerWays OpenVZ VPS Review

Tue, 05 Feb 2008 00:17:42 +1100

Last week I needed a small VPS to test a new project so I went to Web Hosting Talk VPS offers forum to look for something really cheap, and found this deal at ServerWays.com. ServerWays is a new company, with its domain registered in December 2007. It is also a one-man shop according to this discussion thread. However it does not really matter to me as (1) it is only less than $5 per month (2) it is for a throw away project. So I clicked on the Order button for their lowest spec’ed VPS 111.

This is what you get for $4.90/month, billed monthly and no set up fee.

• 100MB guaranteed memory


• 10GB storage


• 100GB/month transfer


• OpenVZ + HyperVM

Provisioning and Setting Up

I submitted an order at around 22:30 -700 and got an notification pretty much straight away. It was set up at 1:40 -700 so 3 hours turn around setting up new accounts at odd hour of the day — not too bad. I ordered a Debian 4 Etch minimum, and then installed a basic PHP stack for some quick test.

• MySQL 5.0.32 — default set up with query cache and innode DB turned off


• PHP 5.2.0 — 2x FastCGI slaves


• Lighttpd 1.4.13

A few observations while setting up this low end box.

• Network is Cogent, which explains why it is so cheap.




• Throughput of network is actually pretty good. I can download big Debian packages at around 500+ Kbps from US mirrors. Latency is not too bad either as the server is located in Portland Oregon. 190ms from my Sydney ADSL connection.




• There is no “burstable” memory. 25,600 privvmpages — exactly 100MB that can be allocated by all processes. However, a simple stack like above + Exim4 + cron + syslog-ng + xinetd comes down to around only 35MB used.




• Physical server is an old Pentium D 3.0Ghz. It is dual core, but your VPS only has access to only one of its CPU cores.




• Most user_beancounters values are very reasonable. I guess these were set up by HyperVM.




• meminfo has been virtualised so there is no way to find out the memory utilisation on the physical node.

It is all good so far. Until I started doing some test.

CPU — Severely Limited

So I have pretty much everything needed to serve up dynamic PHP content. I then checked out the latest WordPress from subversion, and started to install a new blog.

And it was frustratingly slow!!

An out-of-box WordPress front page having only one single “Hello World” post will take around 5 seconds to render (compare to around 0.3 second on my SliceHost VPS, and 0.8 second on my DreamHost account). Everytime you click on a link, you have to wait for 5 seconds for the page to be generated, and you can see the load went straight up with php-cgi as the most CPU-consuming process. However, there is something wrong —

It is only using less than 4% of CPU time!!

Basically throughout the 5 seconds it tried to generate the pages, PHP interpretor process exhausted all the CPU time this VPS is allowed to have, which is less than 4% of a single out-dated NetBurst core! It can be easily verified — just create a simple busy loop program in C, run it, and watch it consuming all the CPU resources you got — no more than 4% of the CPU time!

There might be a few possible explanations:

• ServerWays has an overcrowded server where everyone is fighting for the CPU time


• My VPS has been throttled with limited CPU time

To me it is more of later than former as the maximum CPU time my processes can get seems to be fixed at always less than 4%. Looking at /proc/cpuinfo reveals that the CPU has indeed been capped at 114Mhz. It appears that cpulimit has been used so my “burstable CPU” can never exceed 4% of a CPU core!

That seems to be defeating the purpose of virtualisation, where you get burstable CPU time to improve CPU utilisation, doesn’t it? So I opened a support ticket for clarification.

Support

It is also a great opportunity to test the support response. ServerWays uses WHM Complete as billing/support portal so I posted the following support ticket at 018:30 -700:

Hi ServerWays,

I have recently acquired a VPS 111 (great price, btw) to do some testing, and noted that it seems to be *limited* to 100Mhz, instead of guaranteed with 100Mhz, i.e. cpulimit instead of cpuunit in OpenVZ VE parameters. It is a bit frustrating seeing even a process with a spinning loop can use no more than 4% of CPU. With a testing WordPress install it is still taking around 5 seconds to generate each page because CPU utilisation has been throttled. Is that intentional with this plan?

Response came back 6 hours later. I won’t post the verbatim response here, but basically:

• Yes it is intentional, setting provided by HyperVM.


• You need to upgrade plans to get more CPU time.

Hmm. All right. Even if I upgraded to their VPS 555 plan with 500MB privvmpages, 50GB storage and 500GB monthly transfer for only $12.90, the CPU will still be limited at 500Mhz. The WordPress page generation time might be reduced by one fifth to 1 second per page, it is still far more than what I have expected.

Conclusion

There is no doubt ServerWays.com provides cheap low-end VPS. $4.90/month is even cheaper than many shared hosting accounts. 100MB burstable memory is plenty with a lighttpd/MySQL/PHP stack to run low traffic sites. And you have root to install anything you want.

However, its CPU limit has drastically reduced its usefulness. Forget about using it to run any dynamic site unless you are training your users the virtue of patience. For me, it is $4.90 wasted.

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How to install WordPress on cPanel in 5 minutes or less.

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DemoWolf has over 1,600 tutorials available to be branded with company logos, including cPanel, WHM, Helm, H-Sphere, Plesk, Virtuozzo, SeverCP, Direct Admin, FTP, Email, and SmarterMail, and several DNS domain name tutorials.

Many of DemoWolf’s tutorials are also available in audio-voice versions, as well as Brazilian Portuguese, Dutch and Spanish translated versions. DemoWolf also provides custom tutorials for any application upon request. DemoWolf also has several tutorial series with voice/audio narration, with 18 different voices to choose from, with accents including North American, British, Australian and French Canadian.

Are We Running Out of Storage Space? IDC is Concerned, but Maxell Says Never Fear

Tue, 13 Mar 2007 14:15:00 -0400

I learned about the IDC storage paradox on Zoli Erdos' blog. Zoli mentions this Associated Press article, which cites IDC's estimate that "the world had 185 exabytes of storage available last year and will have 601 exabytes in 2010. But the amount of stuff generated is expected to jump from 161 exabytes last year to 988 exabytes in 2010".

Even more alarmingly, Dan Farber over at ZDNet reports that according to IBM, "the world's information base will be doubling in size every 11 hours" by 2010. Does this mean that on Jan 1, 2011, our 988 exabytes of data will double to 1,976 exabytes by 11am, and 3,952 exabytes by 10pm?

Fortunately, we don't need permanent storage for all the data we generate. For instance, spam accounted for just 8% of all emails in 2001 (said CNet); its volume rose to 36% by 2002 and 66% by 2004 (MSNBC), and is expected to exceed 90% by the end of this year (IT News). That's a huge amount of data that isn't being saved.

Still, Rich D'Ambrise from Maxell says he expects significant growth in data archiving requirements: in 2007, we will back up 75% more data than we did in 2006. But unlike IDC analyst John Gantz, he's not concerned that we'll run out of space. The storage industry is not standing still. Maxell, for instance, is beta testing 300 GB holographic disks that are no bigger than a DVD, but offer 63x more capacity. 800 GB second generation disks should be on the market by next year, and a 1.6 TB version is planned for 2010. And let's not forget stacked volumetric optical discs (SVOD); each 92-micrometer layer stores up to 9.4 GB. Available storage capacity will absolutely keep up with demand; no question about that!

The real issue is, will we store our zettabytes of data on- or offline? Rich is betting on removable media; he'd rather have mission critical data in his own possession than depend on any service provider. Zoli, on the other hand, says online is more efficient. By sharing/linking to files, we won't each need space for our own copies of the same content. Sun CEO Jonathan Schwartz says offline storage is greener ("when data's at rest, it consumes no electricity") - and easier to transport on a large scale. (As the New Yorker points out, if you made tiny chariots with DVD wheels and hitched them to snails, you'd get faster data transfer speeds than DSL.)

So, what's this got to do with web hosting? For one, you should probably monitor your oversold disk space closely. At the moment, I'm sure hardly any of GoDaddy's $7 hosting customers are using their entire 100 GB quota. But if you consider Rich's 75% growth projection, the number of customers that same 100 GB is allocated to may have to come down.

PS - Here's a GigaOM post on a 10 more fun storage facts.

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Fri, 08 Feb 2008 10:34:12 -0600
Web Hosting Site Reviews,rnLinux Resellers Hosts,rnHow To Get Reliable Web Hosting,rnWhat You Need To Know On Web Hosting Services

It was decided to switch on the nofollow attribute for all external links in the English Wikipedia. This has been an option for a while, and it was done now because of an influx of spam and talk of an SEO competition targeting Wikipedia. Whether it will stay this way for a while or indeed permanently, no one is really sure. If some links have not changed, I believe this is due to WP’s caching system, and they will be nofollow soon.

Companies and Blogs: Gain Immediate PR Advantage

Mon, 28 Apr 2008 12:46:00 -0500

Our company has been casually blogging for some time so now we have a good feel for what our customers like to see in this format. When our new website is released our blog will become a focal point of our site and a source for quality content on web hosting and applications. Company blogs will become more important in the next few years so you should start one now if you haven't already. While your business may already be well established, and perhaps even have a community forum with a good number of members, a blog can only further the connection with your customers. If you maintain quality posts on a regular basis, you'll really bag this new way of improving your public relations.

I have words of warning before you begin. I do see mistakes in existing company blogs out there, there are a few things that I believe should not be discussed. One of them is talking too much about your own products and services. That is what your website is for. No one wants to spend time reading about your services elsewhere only to see oddly placed sales pitches in the blog. It just doesn't fit. Your blog is a chance to point out something else about your company that is important but perhaps rarely noticed. You have to keep that in mind and be sure not to waste this opportunity.

You should also be sure to keep things as serious as possible no matter how fun you're feeling that day. (We all have those days when the idea seemed like a good one but later turned out to just be off the wall.) The company blog is a reflection of your business. So unless you are going for silly and wacky, try to keep things consistent. There is a time for humor in many situations, but you have to control the impression that visitors will receive after reading your blog. After reading only a few posts, a visitor will have developed an image of your company and its vision. Make sure that image is the one you want.

With your goals and image in mind, the question now is: who in your company is going to create these posts? You may want to discuss the new blog idea with your staff to uncover who could work well together for developing content and then the writing process could be handled separately. Having a quality blog is definitely a challenge and really should not be the responsibility of only one person. There is a way for any team to accomplish making a blog a success for your business.

And now I'm off to hopefully start taking my own advice!

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Easter Break and New Segment Archives

Mon, 24 Mar 2008 11:04:07 +0000
Well this most recent Easter break kicked my butt as far as time goes, so afraid my time to do a podcast this week was cut a little short.  However I was able to go through the segment archive for all the past segments we have done on this show and organize them a ‘bit ...]

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